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I am Mofawtar 4, 4+, Max or Tamayouz customer and I am eligible for free stc tv as part of my package benefits. I tried to subscribe to stc tv but it wasn’t successful. How to resolve?

  • Updated

Stc tv subscription requires direct payment feature to be enabled even if you are entitled for free subscription. No fees will be deducted from you if you enabled the direct payment.

To ensure that your Direct Payment is active please follow these steps:

  • Login mystc app with your mobile number
  • Then select “More”
  • Then “payment management”
  • Then choose direct carrier payment
  • Activate stc tv option

 

After that you can activate the subscription by downloading stc tv app on your smart phone and signing in with your mobile number,

Or by sending SMS shortcode:

  • Lite tier send JL to 811118 (free for M4, 4+, Max and Tamayouz Gold)
  • Classic tier send JC to 811118 (free for Tamayouz Platinum)
  • Premium tier send JP to 811118 (free for Tamayouz Diamond)