Since we support different payment methods, the cancellation process varies from one payment method to another.
If you purchased stc tv Home set-top box via your telco operator – Please contact your telco operator customer care to find out more about cancelling your stc tv subscription.
stc KSA – Call 900
stc Bahrain – Call 124
stc Kuwait – Call 102
If you are subscribed to stc tv on the free promo for Saudi Arabia ending on June 2024; your subscription will be cancelled automatically by the end of the promo unless you renewed and added a payment method.
If you subscribed through mobile number/Credit Card/in-app:
|
Payment Method |
Package |
Instructions |
|
stc KSA mobile payment |
Monthly |
Please send a blank SMS to 811118 and follow the instructions provided in the SMS from stc to cancel your stc tv service. Or Please sign in and cancel your subscription from My Account. |
|
stc Kuwait mobile payment |
Monthly |
Please send U1 by SMS to the shortcode 50644. or Please sign in and cancel your subscription from My Account. |
|
stc Bahrain Mobile payment |
Monthly |
Please send U1 by SMS to the shortcode 98875. or Please sign in and cancel your subscription from My Account. |
|
Credit Card |
Monthly |
Please sign in and cancel your subscription from My Account. |
|
Apple In-App Payment |
Monthly |
You can cancel your subscription through your iTunes account settings. |
|
Google Pay |
Monthly |
You can cancel your subscription through your Google account settings. |