If your account has been created using a gift card and is active:
You can easily extend the expiry date of your active gift card subscription by using another gift card with the same subscription plan. For example, if you have subscribed to stc tv using gift card of “Classic subscription plan”, then you may redeem another gift card that has the same subscription plan and extend your subscription expiry.
To do so, please follow the below steps.
- Please sign into com using your account credentials.
- From home screen, go to your profile’s icon on the top-right.
- Select "My account " from the menu
- On the bottom of this page, you will a see an "Enter a gift code"
- Enter the new gift cards’ code and click “Redeem your gift card”.
- You will get a confirmation message, informing you that code has been applied.
- Refresh the page and check “Subscription Details” section to see the new expiry date.
If your account has been created using a gift card and is not active:
If your account which was created using a gift card has already expired and you wish to renew your subscription, please follow the below steps:
- Please sign into stctv.com using your account credentials.
- From home screen, go to your profile’s icon on the top-right to display the menu.
- Select "My account " from the menu
- On the bottom of this page, you will a see an "Enter a gift code"
- Enter the code from the new gift card and click “Redeem your gift card”.
- You will get a confirmation message, informing you that code has been applied.
- Please refresh the page and check “Subscription Details”
If you already have a stc tv account using another payment method and wish to redeem a gift card:
Currently we do not support redeeming a gift card on an account created with another payment method. However, you can create a new account and redeem your gift card.
- To create a new account using gift card:
- Enter your new code here.
- Use another email address or mobile number and password to create a new account.