User profiles provide more personalized viewing experience for you and rest of your family. If you share your stc tv account with your family or friends, then you may create separate profiles to keep track of Watchlist, resume watching program where you left off and channel favorites. You can also secure profiles with profile lock. Create up to 5 profiles for one account.
Creating Profiles
The primary profile for your account is automatically created as default profile.
*Please note that default profile cannot be deleted. You cannot use ‘default’ as a profile name for any of other profiles.
stctv.com
- Hover on the Profile icon (indicated by an alphabet) on the top-right left of the screen.
- Click Manage Profiles or Profile Settings.
- Click Add Profile to create a new profile.
- Add the following details to the new profile
- Profile Name – Enter a name.
- Profile Lock preference – This option allows you to lock your profile. Every time you wish to access this profile or update preferences of this profile, you will be prompted to enter the account password.
- Preferred Audio – Your audio language preference will be applied on the video settings if selected language is available
- Preferred Subtitle - Your subtitle language preference will be applied on the video settings if selected language is available
- Auto Play Next Episode – This option will automatically play the next episode of a series once you complete watching the current episode.
- Parental Control Level – This option applies the selected parental control setting on this profile.
- You can slide the bar to select between parental control ratings: Family (F), PG, 15, 18, R18 (contains restricted content)
- Click Save to update your profile settings.
If you have opted for Profile Lock, you will be prompted to enter account password to save the changes.
Mobile apps
- On ‘Who’s watching?’ screen, tap Add Profile. If you are on the app home screen, tap the burger icon on top-left corner of the home screen and tap on the profile icon (indicated by an alphabet). Then tap Add Profile on ‘Who’s watching? screen.
- Add the following details to the new profile
- Profile Name – Enter a name.
- Profile Lock preference – This option allows you to lock your profile. Every time you wish to access this profile or update preferences of this profile, you will be prompted to enter the account password.
- Preferred Audio – Your audio language preference will be applied on the video settings if selected language is available.
- Preferred Subtitle - Your subtitle language preference will be applied on the video settings if selected language is available.
- Auto Play Next Episode – This option will automatically play the next episode of a series once you complete watching the current episode.
- Parental Control Level – This option applies the selected parental control setting on this profile.
- You can slide the bar to select between parental control ratings: Family (F), PG, 15, 18, R18 (contains restricted content).
- Click Save/Done to update your profile settings.
If you have opted for Profile Lock, you will be prompted to enter account password to save the changes.
Editing or Deleting Profiles
stctv.com
- Hover on the Profile icon (indicated by an alphabet) on the top-left corner of the screen.
- Click Manage Profiles or Profile Settings.
- Click Edit on the profile you want to edit to update your profile settings.
- Enter account password if the selected profile is locked.
- Click Save to apply changes.
On Edit Profile screen, click Delete Profile to delete the profile. Confirm deletion.
Please note that the profile which is currently active cannot be deleted.
Mobile apps
- On ‘Who’s watching?’ screen, tap Edit on the profile you want to edit. If you are on the app home screen, tap the burger icon on the top-left corner of the home screen and tap on the profile icon (indicated by an alphabet).
- Tap Edit.
- Go to the profile you want to update, and tap Edit on the profile icon.
- Enter account password if the selected profile is locked.
- Makes changes on the profile and tap Save to apply changes.
On Edit Profile screen, tap Delete to delete the profile. Confirm deletion.
Please note that the profile which is currently active cannot be deleted.
Switching Profiles
stctv.com
- Hover on the Profile icon (indicated by an alphabet) on the top-right corner of the screen.
- Click the profile you want to access.
- Enter account password if the selected profile is locked.
Mobile apps
- Tap the burger icon on the top-left corner of the home screen.
- Tap the profile icon.
- Select the profile you want to access.
- Enter account password if the selected profile is locked.